If a crisis like this had hit us earlier, wed have been in better shape to weather it. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. It was time for me to choose possibility once again. Buy Sukhinders Book! Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Suite 1 Avon, NY 14414. info@quicklees.com During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Come join us to plan your next live event experience! WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Enjoying This Built In Excerpt? Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. The Utah-based firm announced on LinkedIn it Call 1-866-788-2482 to speak to a customer service representative from StubHub. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Personally, though, I found it disappointing. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Thanks for your message we aim to get back to you within 24 hours. Does StubHub have live chat? Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. Joo Almeida D'Ea Head of Integration Office. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. I ordered tickets but can't view them online even with the access code. San Francisco, CA 94105 USA. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. 2697 Lakeville Rd. 1412 Broadway, New York, 10018, USA. Open our virtual assistant, click on "Contact We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. WebSend us a message. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. His digital chapbook, The Internet, was also published in TL;DR Magazine. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email StubHub gets a lot activity from users on Facebook than it does on Twitter. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub will refund your money if an event is cancelled or moved. Eric Baker Founder. % of people told us that this article helped them. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. 3 if you sold tickets already and have an issue. Email Address. Published and reprinted by permission of Houghton Mifflin Harcourt. The Company offers tickets for live sports, music, and theatre events. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Stubhub serves customers worldwide. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. In 2015, eBay enabled $82 billion of gross merchandise volume. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. customersupportuk@stubhub.co.uk. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. At StubHub, our mission is simple: help fans find fun. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I live in Singapore where the StubHub app is not avail. To subscribe, click on the button below and copy the URL into an RSS reader. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. The implications for my own role at StubHub were uncertain. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Stubhub, Inc. operates as an entertainment ticket agency. This article has been viewed 52,013 times. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Then came the coconut, an event none of us could have predicted. Thanks to all authors for creating a page that has been read 52,013 times. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. This article was co-authored by wikiHow staff writer. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. This article was co-authored by wikiHow staff writer, Eric McClure. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. 1 if you bought tickets and you have a problem with them. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. We would be the company acquired, not the ones doing the acquiring. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Evaluating all of these factors, I agreed to join the company. Every order is 100% guaranteed. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. The more I learned about StubHub, the more excited I became. He was thrilled to be buying his old company back fourteen years after hed left it. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. How do I ask Stub Hub to list an event for which I have tickets? Personally, though, I found it disappointing. 2 if you have questions about buying tickets. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? In March, the entertainment industry crashed. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Jeff Zwelling TBD. The Company offers tickets for live sports, music, and theatre events. the exact pickup location and times. 4 if you have questions about listing tickets. Events Parking. To provide a deeper support system beyond grants, we lend our StubHub is an eBay company (EBAY). Oscar Ferruz Director of Supply, Primary and Operations. We give them a time frame to offer Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. WebOUR PARTNERS. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. 199 Fremont Street, Floor 4. Personally, though, I found it disappointing. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). All rights reserved. Enjoying This Built In Excerpt? The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. We'll do our best to get back to you in the next 24 Find startup jobs, tech news and events. Search through past posts using the search bar at the top of the forum page. Stubhub serves customers worldwide. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Find contact information here. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Check your order confirmation email for I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Terms of the deal are not being disclosed. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base.
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